Payments, revisions and cancellation

01Fixed-price jobs

Every job page states its scope before you pay, including what is excluded, and we confirm the written scope with you before work starts. A fixed-price job is paid before work starts.

If your job turns out to be bigger than that scope, we tell you before starting and quote the difference. Nothing extra is charged without your yes.

02Revisions

Unlimited revisions within the agreed scope. We keep refining the agreed work until you are satisfied. Revisions to that work are included. New features, extra pages or a change in direction are scoped separately before we start them.

That covers completing and refining the deliverable. It is not a promise of revenue, conversion, rankings, an app's uptime or a particular speed score.

03Studio subscriptions

Billed monthly in advance, renewing until cancelled. Lite keeps one task active at a time and Pro two; you can queue as many requests as you like.

During your active subscription we keep refining the agreed task until you are satisfied. Revisions stay in the same active slot; the next queued task starts when a slot becomes available.

No long-term commitment. Ask us to cancel at any time, through the client area or by email, and the plan stops renewing at the end of the month you have paid for.

04Digital products

Playbooks, snippet libraries, templates and kits are delivered as downloads right after payment, and your client area gives you a fresh link when you need one.

If a file is missing, corrupted or does not match the product description, contact us and we will help resolve it or provide a corrected replacement. Custom installation and changes to your store are separate services.

Support beyond that is as each product's page states (for example, 30 days of email support on the Migration Kit's steps).

05Your rights

Nothing on this page takes away a right the law where you live gives you.

06Chargebacks

Please talk to us first. A chargeback freezes the conversation and costs both sides.