Install One App
Zipchat installed on the right template, configured to your brief, styled to your theme, with a note of what changed. Integrations across several apps are quoted.
$129 fixed price
About 2 business days
What is included →
Shopify app · Customer support
Hire Shopify experts for Zipchat
Zipchat is a customer support app — help desk, live chat or FAQs. We install it, fix it, connect it and clean up after it on your Shopify store — scoped in writing, priced before any work starts, and built on a duplicate theme you preview first.
- Fixed price, or a fixed quote first
- Storefront changes on a duplicate theme
- Work checked by experts before delivery
- Collaborator access, never your password
A standard install you already know you want? Buy Install One App — $129 →
Customer support
What Zipchat does
AI sales and support chat trained on your own storefront content.
What we do with it
The jobs we do with Zipchat
Each one runs as a priced job on its own page, or as a fixed quote when it depends on your store.
- 01
Install and configure Zipchat
Knowledge base built from your pages, not scraped and hoped. Escalation and out-of-hours behaviour configured. Answers audited before it talks to customers unsupervised.
- 02
Fix Zipchat when it stops working
One broken thing — a widget that vanished after a theme update, a script loading twice, a conflict with another app — reproduced first, fixed on a duplicate theme, and the cause written down.
- 03
Keep the chat widget from costing speed
A chat bubble loads on every page. The Speed Sprint measures it and keeps it off the first paint.
- 04
Remove Zipchat cleanly, or move off it
Uninstalling an app does not remove the code it added to your theme. We take out what Zipchat left behind; moving its data to a replacement app is quoted first.
Priced up front
Start with the one that fits
Fix One Shopify Problem
Something Zipchat used to do and does not: reproduced, fixed on a copy, explained. If we cannot fix it, we say so and you keep the diagnosis.
$149 fixed price
Date set once the problem is reproduced
What is included →Site Speed Sprint
Storefront speed work on a copy of your theme: the nine-point checklist, checked by experts, with a before/after lab report. No promised score.
$299 fixed price
About 2 business days
What is included →Several apps at once, or not sure which? Describe it and a fixed quote comes back → · Or put it in a Studio queue from $849/mo.
Before we start
What to send us
Ten minutes of your time. Everything else is ours.
From you
- The store URL, and what you want the app to do — or what it does that it should not: the page, what you expected, what happened, a screenshot.
- Your plan for the app. Some features need a paid plan; if yours does not have one, you hear that before you pay.
- If the app has its own dashboard, a staff login you invite us to. Never a shared password.
From us
- A Shopify collaborator request scoped to themes and apps. We do not need customer, order or payment data unless the job is about them.
- A written scope and a price, or the checkout for a fixed-price job, before any work starts.
- A preview link and a short note of what changed. Your original theme stays as a backup for 30 days.
Straight answers
Before you ask
Do you work for Zipchat, or with them?
No. Shopision is an independent Shopify team — not affiliated with, endorsed by or paid by Zipchat's developer. We work with the app on your store the way your own developer would, and for anything inside the app's own code we tell its support team exactly what is wrong.
Do you need access to my store?
A Shopify collaborator request scoped to themes and apps — never your password, and never send one to anyone who asks. Revoke the access the moment the work is delivered.
How long does it take?
Install One App lists about 2 business days. A fix gets its date once we have reproduced the problem. Anything larger — a migration, several apps working together — gets its date in the written quote, before you pay.
What if it cannot be fixed?
Then we say so, and you keep the diagnosis. If the fault is inside Zipchat itself we cannot change their code, but the diagnosis is usually what gets it fixed when you send it to them.
Is the app's subscription included?
No. An app's plan is billed by its developer and is separate from our service fee. Our price is for the work.
What if Zipchat is the wrong app for this?
We say so before we install it — that is cheaper for both of us than installing it twice. Apps also get renamed, merged or retired; if Zipchat no longer does what you need, moving to a replacement is quoted first.
Same category
Other Customer support apps we work with
Ready to grow the store?
One fixed-price task, or ongoing help with Studio. Written scope, work checked by experts, unlimited revisions within the agreed scope.
No sales call required · No long-term commitment